CRM Consulting Services

Expert guidance for optimizing your Microsoft Dynamics 365 customer engagement strategy and implementation.

Business Analysis

Comprehensive assessment of your current CRM processes to identify improvement opportunities and strategies.

A wooden desk features a laptop displaying an email marketing webpage. On the desk are envelopes, one open with a blue inner lining, and two visible notes with the phrase 'Email Marketing.' There is also a small potted plant with green leaves and a yellow tape labeled 'Saturday Delivery.'
A wooden desk features a laptop displaying an email marketing webpage. On the desk are envelopes, one open with a blue inner lining, and two visible notes with the phrase 'Email Marketing.' There is also a small potted plant with green leaves and a yellow tape labeled 'Saturday Delivery.'
Solution Architecture

Tailored design of CRM solutions that align with your business goals and enhance customer engagement.

A building with the word 'Cognizant' prominently displayed on it is framed by green tree leaves. The sky is a clear blue, creating a contrast against the foliage and the building.
A building with the word 'Cognizant' prominently displayed on it is framed by green tree leaves. The sky is a clear blue, creating a contrast against the foliage and the building.

Client Feedback

Hear from our satisfied clients about our CRM consulting services.

MLE Dynamics Group transformed our CRM strategy, enhancing our customer engagement significantly.

John Smith
A three-dimensional Microsoft Excel icon with a stylized 'X' prominently displayed in the center. The icon is floating against a dark green background, creating a sense of depth and modernity.
A three-dimensional Microsoft Excel icon with a stylized 'X' prominently displayed in the center. The icon is floating against a dark green background, creating a sense of depth and modernity.

New York

The expertise and support provided by MLE Dynamics Group were invaluable for our CRM implementation.

A modern urban scene featuring a large office building with the Microsoft logo prominently displayed. The building is surrounded by other tall structures, along with sky bridges and a staircase in the foreground, under a cloudy sky.
A modern urban scene featuring a large office building with the Microsoft logo prominently displayed. The building is surrounded by other tall structures, along with sky bridges and a staircase in the foreground, under a cloudy sky.
Emily Davis

Los Angeles

★★★★★
★★★★★

CRM Solutions

Expert consulting for Microsoft Dynamics 365 customer engagement strategies.

A digital dashboard displays metrics related to web performance. Graphs show detailed statistics such as total clicks, total impressions, average click-through rate (CTR), and average position over time. The chart utilizes various colors to distinguish different data sets, and the interface features tabs labeled 'QUERIES', 'PAGES', 'COUNTRIES', 'DEVICES', and 'SEARCH APPEARANCE'.
A digital dashboard displays metrics related to web performance. Graphs show detailed statistics such as total clicks, total impressions, average click-through rate (CTR), and average position over time. The chart utilizes various colors to distinguish different data sets, and the interface features tabs labeled 'QUERIES', 'PAGES', 'COUNTRIES', 'DEVICES', and 'SEARCH APPEARANCE'.
Business Analysis

In-depth analysis to enhance your CRM effectiveness and strategy.

A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
Solution Architecture

Tailored architecture designs for optimal CRM system performance.

Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.
Two people are seated in front of a laptop screen that displays a webpage. The webpage features text about a social wall solution compliant with GDPR and CCPA. Both of the individuals' hands are visible as they interact with the laptop. The background shows a modern office environment with chairs and a potted plant.
A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.
Training Programs

Comprehensive training to empower your team on CRM tools.

Ongoing Support

Continuous assistance to ensure your CRM success and growth.